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Susan Horn
Account Executive
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How can I assist you?
Did you know, BCBS has a wide offering of webinars? Check out the available webinars. Topics include Wellness, New Hire Information, Pre-Retirement Information, Medicare, etc. I encourage you to take advantage of the various webinars. You can view them at your convenience. All webinar topics can be found at Anthemfed.com/library. It is a one stop shop for information and answers.
Not finding what you need, schedule an appointment with me. I look forward to meeting and working with you.
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Anthem Blue Cross and Blue Shield Kentucky
Customer Service Hours
8:00 a.m. – 5:30 p.m. (EST) Monday, Tuesday, Wednesday & Friday
9:00 a.m. – 5:30 p.m. Thursday
General Information
800-456-3967
Send Claims To
PO Box 105557
Atlanta, GA 30348-5557
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I have had the pleasure of working in the federal healthcare industry for 39 years. I enjoy working with federal employees throughout their federal career, from the day you begin until retirement and after. I am happy to assist you any way I can.
I enjoy engaging with federal members providing information helpful in managing their healthcare. I believe, " Our federal members are the most important part of my job."
In my downtime, I enjoy spending time with family and friends, camping, crafting, reading, and most of all spoiling my grandchildren.
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